Terms of Service

1. Acceptance of Terms

By accessing or using AI Agent's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

AI Agent provides custom AI agent development, workflow automation, chatbot development, AI integrations, and related consulting services. We design, develop, and deploy intelligent automation solutions tailored to your business needs.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not misuse or attempt to disrupt our services
• Not use our services for any illegal or unauthorized purpose
• Respect intellectual property rights

4. Intellectual Property Rights

Custom AI agents and solutions developed for your business remain your property upon full payment. However:

• We retain ownership of our proprietary tools, frameworks, and methodologies
• You grant us the right to use anonymized data and insights for improving our services
• Our name, logo, and branding remain our intellectual property
• We may use your project as a case study with your prior written consent

5. Payment Terms

Payment terms are outlined in individual service agreements. Generally, projects require an initial deposit with remaining payments based on milestones. Late payments may result in service suspension. All fees are non-refundable unless otherwise specified in writing.

6. Service Level and Performance

While we strive to deliver high-quality AI solutions, we cannot guarantee specific business outcomes or ROI percentages. Performance projections are estimates based on industry benchmarks and past client results. Actual results may vary depending on implementation, usage, and external factors.

7. Data and Privacy

Our handling of your data is governed by our Privacy Policy. We implement industry-standard security measures to protect your information. You retain ownership of all data you provide to us. We use your data solely to deliver and improve our services to you.

8. Confidentiality

We maintain strict confidentiality regarding your business information, proprietary data, and project details. Our team members sign non-disclosure agreements. We will not share your confidential information with third parties without your explicit consent.

9. Warranties and Disclaimers

We provide our services "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free operation
• Complete accuracy of AI outputs
• Specific business results or outcomes

10. Limitation of Liability

To the maximum extent permitted by law, AI Agent shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

11. Termination

Either party may terminate services with written notice. Upon termination, you must pay for all services rendered up to the termination date. We may suspend or terminate services immediately if you breach these terms or engage in prohibited activities.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes. Your continued use of our services after modifications constitutes acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AI Agent operates, without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with applicable arbitration rules.

15. Contact Information

For questions about these Terms of Service, please contact us through our contact page or email us at legal@aiagent.com.